Q.

What services can Granby Telephone offer my business?

A.

We provide local and long distance telephone service, internet service and web hosting, and can create a network to meet your specific business's needs. And, for your convenience, we detail all your services on one statement.

Q.

As my business grows, will Granby Telephone be able to keep up with my needs?

A.

Yes. As a facilities based provider, we continually upgrade our equipment, actively partner with fellow experts in new and emerging technologies, and strive to anticipate and satisfy customer's changing needs.

Q.

Why should I choose Granby Telephone instead of a competitor?

A.

Demonstrated success and respectable reputation. For the past 100 years, we have provided the best communications solutions available in our market. By focusing on being the best versus the biggest, we have built a solid yet progressive company with a foundation of industry experience, superior management, technological excellence, innovative products and services, and responsive customer service. This strategy has been highly successful and as a result, our company has earned a respected reputation.

Affordability and convenience. We are an integrated communications carrier. We offer our customers a broad, facilities-based stable of services that take advantage of our synergies in voice and data services and allow our customers to benefit from economies of scale and the convenience of having a single communications provider.

Service, service, service. Our customer service is unparalleled. We will work with you to design, implement, and support your communications program. Our customer service representatives will collaborate with you and the rest of the Granby Telephone team to ensure that your communications program runs smoothly and that all your questions are answered.

Q.

What areas does Granby Telephone serve?

A.

Currently, we provide telephone and internet services to homes and businesses in Granby, Massachusetts.

Q.

Can you assume hosting of my existing website?

A.

Yes we can.

Q.

How expensive is it to have you host my website?

A.

Very affordable. We offer several affordable hosting options, including streaming media, SQL databases, and shared and dedicated hosting. Simply call us at 413-467-9911 and we will give you a quote based on your specific needs.

Q.

How fast is your internet access?

A.

FAST. We use T-1, SDSL, ADSL, and other proven technologies. Your business's specific needs and your preference dictate which access we use.

Q.

Do you have to select all services for it to make sense or can you choose ala carte?

A.

While we offer a complete suite of business services, you may also choose only one or more of any desired service option. We wish to be as flexible as possible to your needs and assure that all of our pricing and service options are customized to fit you.

Q.

What is the difference between cable broadband and dsl broadband?

A.

DSL high speed Internet service is delivered through a standard phone line. Cable broadband is delivered through a cable line. Truthfully, both are equally fast and reliable. However, cable broadband is shared-line technology, which means that the line is generally less secure and can experience "traffic jams" that may affect speed when everyone in a neighborhood is online at once. DSL Broadband is private-line technology and thusly is more secure, and is less affected by the number of users in a neighborhood at any given time.

Q.

As a Massachusetts-based business, I need my telecom services to be reliable, affordable and hassle-free. From a service standpoint, I need my provider to be there if or when I need them, and I want to talk to a real person, based here, not overseas. Can you do all that?

A.

Yes we can, and currently we do with existing business customers just like you. Your business concerns are of interest and importance to us, every day. Granby Telephone - just like you.